Wednesday, July 11, 2007

Chair Parts .. Lifeform Office Chair

Hi:

I purchased a LIFEFORM chair, Model #3693 a few years ago in Maryland.
The foam arms of the chair are falling apart, and need to be replaced. Do you sell the replacement arms? Please let me know.

Thank you-
Peter

Actually we manufacturer a chair very similar to the Lifeform chair, but do not have chair parts that fit exactly to their chairs. We find that the Superstores (Office Max, Office Depot, Staples) as well as others make it almost impossible to get a part for a chair. Although your chair is not a cheap Asian import, the cheap Asian import chairs are just plain cheap....quality, value, comfort.

That is why we sell direct and we know our customers and they know us.

We will be focusing on replacement parts for chairs very soon, with the roll-out of our new web-site design, and the new chairs we will be offering. We will stress Go-GREEN as we will offer a variety of easily accessible replacement parts. It goes back to the theory of "it is not what the chair costs; but what it costs to own the office chair for a long period of time."


Sunday, July 8, 2007

Just Got My Chair!

Dear Champion folks,

Hooray, I'm doing the happy dance, my new chair arrived! I received my new chair, thank you. The memory foam seat is wonderful, the upholstery is beautiful. Just want to tell you!!!!

I just received my MVP office chair

Now THERE'S one happy customer! Custom fit, just right in every possible way.

Thanks so much! :)

Sharon

Thursday, July 5, 2007

Understanding Memory Foam

I get a lot of pain in my buttocks when I sit. Your explanation about "body shear" is the first explanation that makes sense to me. Therefore, I am very interested in your MVP office desk chair, with "the molded and contoured seat that is specifically designed to eliminate body shear." However, the reasons you give for using the soft memory foam in the seat make a lot of sense, too. Can you combine these two features? That is, do you sell the MVP chair with the molded and contoured seat that is specifically designed to eliminate body shear made of the soft memory foam? If not, which one would you recommend would be best for me: the chair made with memory foam, OR the MVP molded and contoured seat that is specifically designed to eliminate body shear? Please reply as soon as possible.

Thank you,
Diane


Dear Diane,

The first thing is to give a little background of regular foam so you understand what it is and the various differences. Standard or Regular foam is commonly referred to as HR foam. The HR stands for High Resiliency. This foam will basically push back at the seated user the same pressure as is exerted upon it. So if you push your finger into the foam, applying 3 pounds of pressure, then the foam will attempt to return to its' molded shape and exert the same 3 pounds of pressure against your finger.

Why do we contour HR foam? It is basically compared in the old metal tractor seat format. The metal tractor seats of old were shaped to apply as much contact to the users seat as possible. This helped keep the user in the seat, over bumpy ground conditions, as well as keep the user stable to operate the vehicle better and safely, and lastly it did increase the amount of surface area against the user. A similar application is a ball on a table has little surface contact and a piece of paper is in full contact.

We contour the HR foam to help with spreading out the users body contact, and go a step further in using Super High Quality foam, just like you would have in an expensive automobile. The budget superstores have the lowest grade of foam in most all cases, it is just short of being Styrofoam. As a woman you can compare it to buying diamonds, color, cut, clarity, carrot weight. Poor quality foam bottoms out, and squishy soft foam bottoms out as well.

Memory foam is popular in that it increases the sheer even more. It is more expensive, and since the foam will relax when the user is seated, it does not require as much contour. Contour helps but is not as necessary as HR foam above. Contour helps the user get in the same sitting points consistently. We have some contour in the foam. As in the "finger pressure" as stated above, memory foam which is in reality Energy Absorbing Foam, relaxes when the 3 pounds of pressure is applied, and resists pushing pressure back at your finger. The foams cell structure actually relaxes and this is desirable. When you remove your finger, the foam slowly goes back to its' original molded shape, hence the term Memory Foam. (HR has a memory too, just much faster)

It a nut shell answer Memory Foam is the best, but sometimes is a hard first-sit, as the foam take a few seconds to begin the relax-process. In cold climates the foam is slightly harder, those cold offices in winter, but the users body heat counteracts the cold office air.

We will introduce a new Memory Foam shortly, both anti-microbial, and less resistant to cold office environments.

Tuesday, July 3, 2007

Chair Parts ..Received .. THANKS!

Your service just blew me away. My order arrived today - less than 2 days from order and to Hawaii to boot!. That's unheard of here. Not only that, the badly chipped and scraggly arm rests for my husband's favorite office chair now sport 2 new cushiony arm rests. We had been searching for replacements for nearly a year, but the company that made the chair went out of business, so we had just about given up hope. The arm rests fit perfectly and they were easy to install.

Thank you for your commitment to excellence. It's a rarity these days for a customer's expectations to be exceeded beyond their wildest dream.

Thanks again.
Barbara

Give me a Second Office Chair

They just delivered my chair and I love it. I really like the fabric. Thanks for the upgrade on the arm pads and for the t-shirt. I'll pass on to people how much I like your chairs.....especially this is my second one.

My first chair will go to my other office at a different location. This way I am thoroughly spoiled at both locations!

In need of a petite chair

I cannot tell you how excited I am! I don’t think I am a munchkin (my feet reach the floor and all) but have never had a chair that fits. And sitting in a chair all day that doesn’t fit isn’t good for the body. I have a memory foam bed so I know what to expect, I think.

My son-in-law is 6’5” and over 350 lbs so I’ll have to tell him about you guys. As soon as my conference room is finished, I’ll likely be ordering 6 chairs for that.

Thanks for helping me and being the ONLY place I could find in 10 years who would make a chair to fit me.

Patti